Privacy Policy

At Ecredstore.com, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and safeguard your personal information when interacting with our website or making a purchase. By continuing to use our site, you agree to the terms outlined in this policy.

Table of Contents

• What Information We Collect
• How We Use Your Information
• Information Sharing Practices
• Use of Cookies and Similar Technologies
• Data Protection Measures
• Your Rights Regarding Your Information
• Children’s Privacy
• Transfers of Information
• Updates to This Privacy Policy
• How to Contact Us

1. What Information We Collect We collect the following types of information to ensure a smooth experience for you:

1.1 Personal Information

• Identity and Contact Information: Including your name, email address, phone number, and shipping address.
• Payment Information: Secure details regarding your payment method, handled by our trusted payment processors.
• Transaction History: Information about your purchases, including amounts and dates.

1.2 Technical Information

• Device Information: Your device type, IP address, browser, and operating system.
• Usage Data: Information on your interactions with our website, such as pages visited and time spent.

1.3 Tracking Technologies

• Cookies and Similar Technologies: Help us improve navigation and site performance.

1.4 Communication Records

• Customer Service Interactions: Information from your communications with our support team.
• Marketing Preferences: Your subscription settings for promotional content.

2. How We Use Your Information
The information we collect helps us in the following ways:

• Order Fulfillment: Processing your orders and providing shipping updates. For more details, visit our Shipping Policy.
• Payment Processing: Enabling secure and efficient transactions.
• Customer Support: Assisting with inquiries and addressing concerns.
• Personalized Experience: Recommending relevant products based on your preferences.
• Marketing: Sending promotional content with your consent. Learn more in our Terms and Conditions.
• Site Improvement: Analyzing data to optimize our website.
• Legal Compliance: Ensuring adherence to applicable laws.

3. Information Sharing Practices
We are committed to protecting your information. Your data may be shared in the following situations:

• Service Providers: With trusted third-party providers that assist in website operations and order fulfillment.
• Legal Requirements: When required by law or to protect Ecredstore.com.
• Business Transactions: In case of mergers, acquisitions, or business restructuring.

4. Use of Cookies and Similar Technologies
We use cookies to enhance your experience:

• Essential Cookies: Necessary for basic site functions like cart management.
• Analytics Cookies: To improve our services based on site data.
• Advertising Cookies: To tailor advertisements according to your preferences.

You can manage cookies through your browser settings, but disabling them may limit certain features.

5. Data Protection Measures
We take extensive steps to secure your data:

• Encryption: We use encryption to protect your sensitive information.
• Payment Security: Payment transactions are processed securely by PCI-compliant providers.
• Limited Access: Only authorized personnel can access your data.

6. Your Rights Regarding Your Information
You have the right to:

• Access and Correct: Request a copy or make corrections to your information.
• Data Portability: Request your data in a portable format.
• Deletion Requests: Ask us to delete your information unless legally required to retain it.
• Opt-Out: Unsubscribe from promotional emails at any time.

For more details, please visit our Contact Us page.

7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we find such data, we will delete it immediately.

8. Transfers of Information
As Ecredstore.com operates in the United States, by using our services, you consent to the transfer and storage of your data within the U.S.

9. Updates to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be noted on this page with the update date.

10. How to Contact Us
For any inquiries or concerns about this policy, feel free to reach out:

• Email: support@ecredstore.com
• Phone: +1 (505) 980-8938
• Address: 328 S Guadalupe St I, Santa Fe, NM 87501, USA
• Hours: Monday to Friday, 8:00 AM to 5:00 PM