Edox Les Bemonts Ultra Slim Chronograph Two-Tone Stainless Steel Silver-Tone Dial Date Quartz Mens Watch Model# 10239-357R-AIR / 10239 357R AIR / 10239357RAIR
Named after a picturesque forest situated near the Edox factory, the Les Bemonts collection features classical design combined with pure, timeless lines and equipped with a variety of high-quality Swiss-made movements. This elegant Les Bemonts in an ultra-slim chronograph form features a 42 mm two-tone stainless steel case that holds a silver-tone sunray dial under a scratch-resistant sapphire crystal and bordered by a polished fixed bezel in rose gold PVD. It has rose gold-tone baton-style hands and applied indices as hour markers. Three subdials located at the 3, 6, and 9 o’clock positions display the 60-second, 12-hour, and 30-minute counters respectively while the date aperture sits at the 4 o’clock position. The protected rose gold-tone crown flanked with rose gold-tone pushers lies at the 3 o’clock position which operates the time, date, and chronograph functions. This watch has an integrated two-tone stainless steel bracelet with matching rose gold-tone central links and is secured by a stainless steel folding clasp with push-button release. This watch has a solid caseback wherein underneath lies the Ronda-based caliber 102, a Swiss quartz chronograph movement, and is water-resistant up to 30 meters/100 feet.
Like all of our watches, this Edox Les Bemonts Ultra Slim Chronograph Two-Tone Stainless Steel Silver-Tone Dial Date Quartz Mens Watch is brand new and comes in its original packaging.
Shipping Policy
At ecredstore.com, we are committed to providing exceptional service and ensuring a seamless experience for all our customers. Our Shipping Policy aims to offer transparency and clarity about how we process and deliver your orders.
Shipping Locations
We currently ship to all 50 states in the United States.
Domestic Shipping Only
We do not offer international shipping at this time, and we cannot ship to U.S. territories, APO/FPO addresses, or P.O. boxes.
Shipping Fees
Free Shipping
We offer free standard shipping on all orders within the contiguous U.S.
Additional Charges
For shipments to Alaska and Hawaii, extra shipping fees may apply. These will be calculated during checkout, and you will be informed of the exact cost before completing your purchase.
Shipping Methods & Estimated Delivery
Shipping Partners
We use reputable shipping carriers, including FedEx and UPS, to ensure reliable and timely deliveries.
Order Processing Time
Orders are processed within 1-2 business days.
Shipping Transit Time
Once your order is shipped, delivery typically takes 3-5 business days, depending on your location.
Estimated Delivery Window
Orders are expected to arrive within 4 to 7 business days from the shipping date, excluding weekends and holidays.
Order Tracking
Upon shipment, you will receive an email containing:
- Tracking Number
- Tracking Link
- Estimated Delivery Date
You can also track your order on our Order Tracking page.
Delivery Information
Standard Delivery
A signature is generally not required for most orders, except for high-value items.
Larger Products
For oversized or bulky items, such as large watches or specialty products, the carrier may arrange a specific delivery window.
Failed Delivery Attempts
If a delivery fails, the carrier will attempt to deliver up to 3 times. You can schedule a re-delivery or pick up the package at the carrier’s location.
Shipping Issues
Lost Packages
If your package has not arrived or the tracking status hasn’t updated for more than 5 business days, please contact us at support@ecredstore.com. We will initiate an investigation and provide a replacement if necessary.
Damaged Packages
If your package arrives damaged, please refuse delivery if possible, or note any visible damage. Contact us within 48 hours, and we will arrange a return or replacement.
Incorrect or Missing Items
If you find any discrepancies in your order, please notify us within 7 days of receiving it. We will promptly correct the issue by sending the correct items.
Modifications & Cancellations
Modifying an Order
To modify an unshipped order, please contact us immediately at support@ecredstore.com. Unfortunately, once an order has shipped, changes cannot be made.
Order Cancellation
You can cancel an unshipped order for a full refund. Once the order has shipped, cancellations are not possible, but we will address any issues through our Return and Refund Policy.
Delays & Exceptional Circumstances
We strive to meet delivery timelines, but external factors such as weather, strikes, or carrier delays can occasionally affect shipping. In case of any significant delays, we will update you with the revised delivery schedule.
Environmental Commitment
At ecredstore.com, we are committed to sustainability. We use eco-friendly packaging and work with our shipping partners to minimize the environmental impact of our deliveries.
Customer Support
If you have any questions or concerns about shipping, our team is available to assist you:
- Email: support@ecredstore.com
- Phone: +1 505-980-8938
- Business Hours: Monday to Friday, 8:00 AM to 5:00 PM
- Address: 328 S Guadalupe St I, Santa Fe, NM 87501, USA
Policy Updates
We periodically review and update our Shipping Policy to ensure it aligns with our operations. Please check this page regularly for any changes.
For more information, please visit the following pages:
Return and Refund Policy
At ecredstore.com, we are committed to ensuring your satisfaction with every purchase. This Return and Refund Policy is designed to make the process as simple and convenient as possible, offering you confidence while shopping with us.
1. Overview
This policy is a part of our Terms and Conditions and should be read along with our Privacy Policy and Shipping Policy. By making a purchase on ecredstore.com, you agree to the terms of this policy.
2. Return Eligibility
2.1 30-Day Return Window
You can return most items within 30 days of delivery for a full refund. The 30-day period begins from the day your item is delivered, as confirmed by the shipping carrier.
2.2 Condition of Returns
To be eligible for a return, the item must:
- Be in the same condition as received.
- Be unused and in its original packaging.
- Be free from damage or excessive wear.
- Include all accessories, parts, and documentation.
2.3 Non-Returnable Items
The following items cannot be returned:
- Customized or personalized watches.
- For a detailed list of non-returnable items, please visit our Contact Us page.
3. Return Process
3.1 Initiating a Return
To begin the return process, please contact us at support@ecredstore.com or call +1 505-980-8938 within the 30-day window.
3.2 Packaging Your Return
Please use the original packaging if available. If not, ensure the item is securely packed in a sturdy box with adequate protection. Include all original accessories and documentation.
3.3 Shipping Your Return
We provide a prepaid return shipping label. Simply attach it securely to the package and drop it off at an authorized shipping location.
3.4 Return Shipping Costs
ecredstore.com covers return shipping for eligible items. If the return is due to an error on our part (such as sending the wrong item), we will cover all return shipping costs.
4. Refund
4.1 Refund Process
Once we receive and inspect the returned item, we will process your refund and notify you via email. Refunds will be issued to the original payment method used during purchase.
4.2 Refund Timeframe
Refunds are generally processed within 3-5 business days of receiving the return. Your payment provider may take additional time to process the refund.
4.3 Full Refunds
For eligible returns within the 30-day window, you will receive a full refund, including the purchase price and any applicable taxes.
4.4 Partial Refunds
Partial refunds may be issued if:
- The item shows signs of wear or damage.
- Accessories or parts are missing.
5. Exchanges
To exchange an item, please follow the return process and place a new order for the desired product through our website for quicker processing.
6. Damaged or Defective Items
6.1 Items Damaged in Transit
If your item is damaged during shipping, please contact us within 48 hours of delivery. We will arrange for a return and send a replacement at no extra cost.
6.2 Defective Items
For defective items, contact us within the 30-day window. We will provide a prepaid return label and either send a replacement or issue a full refund.
7. Late or Missing Refund
If you haven’t received your refund within the specified timeframe:
- Check your bank or credit card statement.
- Contact your bank or card issuer, as processing times may vary.
- If the issue persists, reach out to us via our Contact Us page.
8. Gifts
If the item was marked as a gift at the time of purchase, you will receive store credit for the returned item’s value.
9. Exceptions and Special Circumstances
9.1 Bulk Orders
For orders of five or more of the same item, please contact our Customer Support team for specific return instructions.
9.2 Customized Items
Custom or personalized watches are non-returnable unless defective.
9.3 Promotional Items
Promotional or bundled items may have specific return conditions. Please refer to the promotion’s terms or our Contact Us page for further information.
10. Customer Rights
This policy does not affect your statutory rights as a consumer.
11. Restocking Fees
We do not charge restocking fees for eligible returns made within the 30-day window.
12. Customer Service Contact
For any questions regarding returns or refunds, please contact us at:
- Email: support@ecredstore.com
- Phone: +1 505-980-8938
- Business Hours: Monday to Friday, 8:00 AM to 5:00 PM
- Address: 328 S Guadalupe St I, Santa Fe, NM 87501, USA
For additional contact options, visit our Contact Us page.
13. Policy Updates
We may update this policy periodically. Any changes will be posted on this page with the revision date. The changes will not affect returns that are already in progress.
By shopping at ecredstore.com, you agree to this Return and Refund Policy. For more details, please review our Privacy Policy and Terms and Conditions.
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